Information We Collect
When you register and use mahkota888's services, we collect several categories of information to ensure the platform operates safely and effectively.
Your name, email address, phone number, date of birth, and password provided during registration.
Transaction records in Malaysian Ringgit (MYR), including deposit and withdrawal methods used. Full account numbers are not stored by mahkota888.
Device type, operating system, browser version, IP address, and general location information for security and platform optimisation purposes.
Game history, betting activity, game preferences, and platform usage patterns that help us improve the user experience.
How Your Information Is Used
Mahkota888 uses the information collected solely for legitimate purposes necessary to operate the platform's services. We do not sell or rent users' personal information to any third party for marketing purposes.
Your information is used for the following purposes:
- Identity verification and account security — ensures only the rightful account owner gains access and helps prevent fraud.
- Financial transaction processing — facilitates deposits, withdrawals, and payment verification in MYR.
- Platform improvements — analyses usage patterns to improve interface design, performance, and the overall experience.
- Service communications — sends important notices relating to your account, changes to terms, or technical issues.
- Legal compliance — fulfils legal requirements related to the platform's operations in Malaysia.
Cookie Usage & Tracking Technologies
Mahkota888 uses cookies and similar tracking technologies to enhance platform functionality and the user experience. Cookies are small data files stored on your device when you browse our platform.
We use three main types of cookies:
- Essential Cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies — collects anonymous information on how users interact with the platform, helping us identify and resolve technical issues.
- Preference Cookies — saves user preferences such as preferred language and display format to speed up access on future visits.
You can manage your cookie settings through your browser. However, blocking all cookies may affect certain functions of the mahkota888 platform, particularly the login process and account settings storage.
Data Storage, Security & Sharing
Mahkota888 stores user personal information on secure servers with data encryption protection. All data transfers between user devices and the platform use industry-standard encryption protocols to prevent interception or unauthorised access.
User information is retained for as long as necessary for platform operations and legal compliance. When an account is voluntarily closed and there is no legal requirement to retain the data, the relevant information will be deleted or anonymised within a reasonable timeframe.
Regarding data sharing with third parties, mahkota888 only shares information in the following limited circumstances:
- Payment processors — approved local payment service providers to facilitate MYR deposit and withdrawal transactions.
- Legal requirements — where required by a court order or relevant authority under Malaysian law.
- Identity verification — approved third-party verification services to meet the required KYC (Know Your Customer) obligations.
In all of the above cases, mahkota888 ensures that the relevant third parties are bound by data protection agreements equivalent to this policy.
User Rights, Policy Changes & How to Contact Us
As a mahkota888 user, you have certain rights regarding your personal information, all of which we fully respect.
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request a prompt correction.
You may request the deletion of your personal information, subject to applicable legal requirements.
Mahkota888 reserves the right to update this Privacy Policy from time to time to reflect changes in platform practices or legal requirements. Users will be notified of any significant changes via an in-platform notice. Continued use of the platform after such notice constitutes acceptance of the updated policy.
For any enquiries regarding this privacy policy or to submit a request relating to your personal data, please contact the mahkota888 team by email: [email protected]. You may also refer to FAQ page for more information on how to manage your account and data.
Your Privacy Is Our Priority
Mahkota888 is committed to protecting the personal information of every Malaysian user. Register an account with confidence or log in to continue enjoying our platform.